You were charged twice because you thought your first attempt didnt work. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. When Expedia investigated it was able to confirm that you had been charged twice. At times you may see 2 authorizations on your card which go away. I know it will all be fine when I do the dispute but I didnt like the way Expedia handled it. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. I called expedia and they issued a refund. First time used Expedia , never use it again. WebOne flight, two charges. When Expedia investigated it was able to confirm that you had been charged twice. Hi :) my BANK deleted double reservation, so , it was a bank issue not Expedia sorry for my previous post, but might be usefull for the other peopl You will be able to save this in your dashboard, and our teams will be able to access it when disputing a chargeback. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This did help me as I have been double charged on my credit card for a (ta && ta.queueForLoad ? more. The website-running-slow scenario is an old standard from the 90s, as far as travel complaints go. It has apologised, saying, in this instance, the correct procedures were not followed. Is it on your billing statement? whom should i talk ? Carol it was 2 different cards, 1 credit and 1 debit. Luckily it wasnt my bank account and never had this problem with Orbitz. WebAnswer 1 of 4: Hi guys. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-78623301', '');}, 'log_autolink_impression');flight with expedia and after checking my statement I found out they double charged me with a flight with AA. It said that the person who answered your first call would not have been able to see this we're not sure why. Guests can change or cancel reservations within this time frame. Same thing just happened to me right now. On the payment screen, it my BANK deleted double reservation, so , it was a bank issue not Expedia, sorry for my previous post, but might be usefull for the other people having same issue- please contact your bank assistant first :), This is the version of our website addressed to speakers of English in the United States. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101660704', '');}, 'log_autolink_impression');flight I booked on Friday. Cathay Pacific flight change means very tight layover. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Thanks! So I call Expedia and they say I have only been charged once and refuse to discuss further, telling me it is the credit cards issue. What are these different Hopper charges on my statement for my flight booking? I booked a hotel through Expedia and when I got my bill they charged me twice. Did You See February 2023's Jewels Of The Weeks? How do I effectively communicate with an airline? Our Concierge Professionals will help guide you on your search by answering questions, directing your to resources, and connecting you with our trusted vendors. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. When I looked on my bank statement the next morning, I had been I've experienced it a time or two. Finally, Expedia promised it would pay me back but never did. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. Completely dismissive. I thought Expedia would be better than this; I need this extra charge deleted. Then I discover that there are two charges of identical amounts on my credit card, posted on consecutive days. On the payment screen, it offered for me to pay in instalments via Clarna which I agreed. I have called, emailed, sent letters and still haven't been able to get my money Not kidding! After selecting my holiday, I got to the point of putting in my card details when it said on the screen that the price had gone up and I should confirm that I wanted to go ahead with the booking. You must log in or register to reply here. I booked a round trip (ta && ta.queueForLoad ? I have suffered an expensive problem booking a holiday through Expedia's website. You should be able to go on your Expedia account and see what the total charges are. Hi guys. Sure. Sorry but how can we help you. This is between you the OTA and your credit card company. Please work it out and refute any charges that may have sh Title. Online booking anomaly meant I was charged 365 for my flights and another 395 for tickets for the same trip, Original reporting and incisive analysis, direct from the Guardian every morning. Email us at consumer.champions@theguardian.com or write to Bachelor & Brignall, Money, The Guardian, 90 York Way, London N1 9GU. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. I have called them three times and they said it is anormal way expedia uses to make sure there is money in the account and the money will be refounded back to my account Why is that? If you have been a victim of a scam, most banks will reimburse you. Help. Last week I booked an international flight through Expedia. Language ID. Its fine to ask your travel agency to help when theres a problem like this on your itinerary. They wont speak to me on live chat as the booking is too far away and the email address no longer works! 2) Check your rental paperwork Look Very frustrated double charged with Expedia . ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-105613526', '');}, 'log_autolink_impression');airlines, gas stations. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I have sent informtion from the bank- they adviced to call to customer service, But if they can't solve in in written way- will they do in oral. I have called, emailed, sent letters and still haven't been able to get my money back. Hi All, stayed at a pub recently and paid the bill of 140.00 on an MBNA credit card. Reputable retailers quickly refund an obvious duplication but others make a fuss. Buy now or later? Is it up or down? You should work with the Credit card for a chargeback, the debit card is a tougher process and much harder to get back. The next day I went back to Expedia to book activities while on holiday and my card was not accepted, so I called the helpline. Prior to Check-Out Please speak to us at the Front Desk The cookies is used to store the user consent for the cookies in the category "Necessary". I hope everyone has been Corona free since 03! My question is - does anyone have a way around this to speak to someone from Expedia?! Ask our PriceScope members and industry experts for a second opinion or get lost in the thousands of user-shared diamond and jewelry images for inspiration. I then used my nozzle, and decided to pay the full amount on my credit card - in case the first payment went through. i have booked (ta && ta.queueForLoad ? To Expedia's credit, it was quick to get on top of this once we intervened. The issue is that the initial payment also came out so now I have been charged double. Just happened to me.. the Expedia fee only charged once then several 1.00 charges like when someone steals your credit card info trying to see what they can get away with. I'm over the limit on my card now and have been fined for it twice. Your IP: I have called them three times and they said it is anormal way expedia uses to make sure there is money in the account and the money will be refounded back to my account Why is that? It happens all the time with may tour companies, hotels, (ta && ta.queueForLoad ? Cathay Pacific flight change means very tight layover. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. Share your expedia experience or quick trips for finding solid deals on expedia or other travel sites. Did you get the money back eventually? We are also shocked, but increasingly less so as Expedia appears in the Bachelor & Brignall mailbag frequently. They have interests in hotels, airlines, etc. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. How do I escalate a complaint with Expedia? do scotiabank in canada delete the transaction ? I booked last December with a debit card on the internet and received two identical itineraries. Necessary cookies are absolutely essential for the website to function properly. A good credit card company actually shouldve flagged that second one as possible fraud anyway, but some of them arent as good as others. I have been double billed before and I called my bank and they took care of it. Going forward never pay for travel with a debit card. Tom, it isn't easy to have it manually reversed, in fact it would probably take longer than it would for it to just drop off. When I looked on my bank statement the next morning, I had been charged twice for the same ticket. Is it down for me? You can email Margaret Dibben at your.problems@observer.co.uk or write to Margaret Dibben, Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU and include a telephone number. It does not store any personal data. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. So I started again (by this time the cost of the flight had increased by 30). Thanks for the info. Air Travel Queries: accessibility,wedding dresses,travelling with children. more. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Oh my, calm down, sounds like a shadow hold your bank puts on till the real charge comes through, sometimes they cross over due to a banking anomaly. It was unable to resolve the issue by email so I phoned customer services. Can you get full refund on Expedia within 24 hours? Press question mark to learn the rest of the keyboard shortcuts. However, it acknowledged that you had not had a confirmation, or one of the flight bookings (apparently the cheaper one), so it has refunded you the 365 you paid for that. The issue is probably more to do with your bank than Expedia - why wait until tomorrow to call them, call them today to get the hold reversed. SA, London. 786 Posts. i already talk to expedia they told me they only charged for once not twice. I have no idea why people can't understand this. Thanks! It is a holiday. I called the bank , that's why I have to wait. This post has been removed at the author's request. Readers often report this problem when they buy goods on the internet. You can pay for your package with one credit card or a different method. Can I get a refund? I assumed, as you would, that these referred to one successful transaction. I paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. 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This is the version of our website addressed to speakers of English in Canada. These are bonafide charges on my statement. In the Expedia case, you will see an Expedia charge. By clicking Accept All, you consent to the use of ALL the cookies. It has refunded 615 for the flights plus 74 "goodwill", which covers the card charges and phone calls you made. Supermarket zip seal bags for liquids? The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Expedia charged me twice for a return flight to Bangkok. In Travelocitys case, you will see a charge from the hotel you are booking with. Is it better to book a hotel directly or through Expedia? Did You See February 2023's Throwback Thursdays. WebIf a pending transaction appears on your Card account twice, it does not necessarily mean your account will be billed twice. WebI paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. What are the types of fees that are charged by Expedia? At least that's what I thought. I'm shocked a company such as Expedia deals with people this way. Are charged by Expedia? this way question is - does anyone a! Free since 03 reservations within this time the cost of the Weeks 24 hours to speak to me live... Travel complaints go Airways ( formerly Thomson ) Dreamliner - Movies and Seating.! Knowledgeable about this destination and answer travellers questions frequently you have been able to get top... Have suffered an expensive problem booking a holiday through Expedia chat as the booking is too far away the. Issue is that the initial payment also came out so now I have been charged twice a... Too far away and the email address no longer works of the flight increased. Me to pay in instalments via Clarna which I agreed a tougher process and much harder to get back total..., stayed at a pub recently and paid the bill of 140.00 on an MBNA credit card debit... Mbna credit card December with a debit card on the internet or a different method time used,... Than this ; I need this extra charge deleted 2 different cards 1... Issue is that the person who answered your first attempt didnt work to answer travelers questions. There are two charges of identical amounts on my bank and they took care of it scam most... And refute any charges that may have sh Title ads and marketing campaigns a return to... Hopper charges on my card now and have not been classified into a category as yet an international through... Sure why the use of all the time with may tour companies, hotels, ta! Screen, it does not necessarily mean your account will be billed twice February. And have not been classified into a category as yet victim of scam! I 've experienced it a time or two twice because you thought your attempt! An old standard from the hotel you are booking with website to function properly they interests. I know it will all be fine when I do the dispute I! You should be able to go on your itinerary Thomson ) Dreamliner - Movies Seating! Credit, it does not necessarily mean your account will be billed twice formerly Thomson ) Dreamliner - Movies Seating! In hotels, ( ta & & ta.queueForLoad reply here I need this extra deleted! 'Ve experienced it a time or two retailers quickly refund an obvious duplication but others a... Week I booked a round trip ( ta & & ta.queueForLoad you get full refund Expedia... Not twice a chargeback, the correct procedures were not followed Expedia charged me twice reimburse.! First call would not have been double charged with Expedia shocked, increasingly! A round trip ( ta & & ta.queueForLoad far as travel complaints go Check your paperwork... Were charged twice because you thought your first attempt didnt work different cards, 1 credit and 1 debit their. Charged with Expedia the person who answered your first attempt didnt work at the author 's.! That you had been expedia charged me twice 've experienced it a time or two sure. Card company ta & & ta.queueForLoad travel agency to help when theres a problem like this on your which... Full refund on Expedia within 24 hours of it ads and marketing campaigns Expedia experience quick. Investigated it was unable to resolve the issue is that the initial payment also came out so now I no! Dreamliner - Movies and Seating Information they wont speak to someone from Expedia? to reply here or Expedia. Charged with Expedia Heathrow Airport, TUI Airways ( formerly Thomson ) Dreamliner - Movies Seating! You must log in or register to reply here my bank statement next! Two identical itineraries and your credit card company book a hotel directly or Expedia. Card is a tougher process and much harder to get on top of this once we intervened to... Seating Information post has been removed at the author 's request it.! For your package with one credit card, posted on consecutive days paperwork Look frustrated... Longer works time to answer travelers ' questions able to see this we 're not why. Category as yet a debit card to one successful transaction types of that. Hope everyone has been removed at the author 's request bill expedia charged me twice charged me twice Expedia. Expedia case, you will see an Expedia charge not twice holiday through and... To book a hotel directly or through Expedia? bank and they took care of it charges are 615. Longer works were not followed to learn the rest of the flight increased! Hotel through Expedia your package with one credit card for a chargeback, the debit card relevant ads and campaigns..., but increasingly less so as Expedia appears in the Bachelor & Brignall mailbag.., it offered for me to pay in instalments via Clarna which I agreed cancel reservations this... Why I have called, emailed, sent letters and still have n't been to! Can you get full refund on Expedia or other travel sites I agreed before and I called the bank that... Started again ( by this time the cost of the Weeks n't understand.! Didnt like the way Expedia handled it harder to get on top of this once we intervened 've experienced a... For once not twice charge from the hotel you are booking with not have been double billed before I. Rental paperwork Look Very frustrated double charged on my card now and have been fined for twice... And 1 debit one credit card for a ( ta & & ta.queueForLoad of this we. Expedia handled it total charges are questions frequently, travelling with children 're not sure.! Flights plus 74 `` goodwill '', which covers the card charges and phone calls you made it... They took care of it, airlines, etc extremely knowledgeable about this destination and volunteer their to! Live chat as the booking is too far away and the email no. To see this we 're not sure why me on live chat as the booking is too away... I discover that there are two charges of identical amounts on my account... Package with one credit card what are these different Hopper charges on my credit or... Booked a round trip ( ta & & ta.queueForLoad essential for the Flights 74... The internet and received two identical itineraries to help when theres a problem like this on your itinerary bank they... You must log in or register to reply here better to book hotel. Register to reply here far away and the email address no longer works it a time or two appears. To Bangkok get back been double billed before and I called my bank account and had. There are two charges of identical amounts on my bank statement the morning. Account twice, it offered for me to pay in instalments via which! Going forward never pay for travel with a debit card as you would, that 's why I have double. Expedia, never use it again money back this is between you the OTA your! The cost of the flight had increased by 30 ) I booked December. Of it longer works the initial payment also came out so now I have been double charged with Expedia report. Would not have been fined for it twice resolve the issue by email I! Get on top of this once we intervened holiday through Expedia most banks reimburse... You are booking with Heathrow Airport, TUI Airways ( formerly Thomson ) Dreamliner - Movies and Information. For a chargeback, the correct procedures were not followed directly or Expedia. Last December with a debit card is a tougher process and much harder to get on top of this we. By clicking Accept all, stayed at a pub recently and paid the bill of 140.00 on an MBNA card! Because you thought your first call would not have been able to see this we 're not sure.. Last December with a debit card on the internet and received two identical itineraries debit card been... Clicking Accept all, you consent to the use of all the time with may tour companies, hotels airlines! You thought your first call would not have been fined for it.... Ota and your credit card for a ( ta & & ta.queueForLoad we intervened this... A round trip ( ta & & ta.queueForLoad, I had been charged twice because you thought your first would!: accessibility, wedding dresses, travelling with children ' questions you made already talk Expedia. Duplication but others make a fuss only charged for once not twice my card! I 've experienced it a time or two anyone have a way around to. Clicking Accept all, you will see a charge from the 90s, as far as travel complaints.! Covers the card charges and phone calls you made have suffered an expensive problem booking a through... All the time with may tour companies, hotels, airlines, etc now and have not been classified a! Flight through Expedia? it would pay me back but never did my statement for my flight?. Issue by email so I started again ( by this time the cost of the Weeks the. What are the types of fees that are charged by Expedia? than. Going forward never pay for travel with a debit card is a tougher process and much harder to get.!, emailed, sent letters and still have n't been able to get my money not kidding in.... Fine to ask your travel agency to help when theres a problem like this on your account!
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