Discovery Plus has been around for a few days, but problems keep popping up for various users - nothing too serious, but certainly things that you need to troubleshoot. Reinstall the Discovery Plus app. Also, you may want to contact the Discovery Plus support team and give them all the details, in case there are bugs that need squashing by their developer team. If youre using the web player, check for any available operating system updates. Is Google Drive Downor Is It Just You? Check your WiFi connection. Close the Discovery Plus app and reopen it. Download the Discovery Plus App. Reopen the app or webpage and try to play the content again. Reopen the Discovery+ app and try to play the desired content again. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. A place to discuss the discovery+ streaming service! Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. We have tried pinging Discoveryplus website using our server and the website returned the above results. When Discovery Plus became available, I signed up for the 7 day free trial, using my Roku, or so Discovery Plus tells me. Start by checking social media, as other viewers may have already complained. 1. Allow the device to remain powered off for a minimum of ten seconds. Check your internet connection. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps. First, make sure your Internet connection is up and running. After leaving it unheard, Discovery+ support has finally broken the silence and is now seen assuring users that the issue is known and a fix is being worked upon. Like, just let me do it in the app without the playstore or let me do it on a computer. Go back to whatever you were binging on. Try signing out of Discovery Plus and signing back in to see if it fixes the problem. Frequently, apps experience malfunctions or crashes due to an accumulation of cache files. Watching the complaint volumes increasing, it appears the issue is widely impacting users and needs immediate scrutiny from the concerned parties. Check to see if the problem exists on multiple devices. Sometimes an evil twin attack can cause trouble, mainly when you're using public Wi-Fi. We support the latest version of the following browsers: For a better user experience we recommend using the latest version of the following browsers: Discovery Plus Supported Devices: What Devices Is It Compatible With? The app reportedly kicks out everyone whos trying to sign in to the app. Being versatile, Discovery+ can be streamed on all major platforms including the likes of Firestick, Xbox, and Apple TV. TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal. If youre trying to stream over Wi-Fi or a mobile internet connection, switch to a wired connection if at all possible. How AI Was Surprisingly Absent at MWC 2023. I keep triyng removing the app from the roku clearing cache of roku or restart the roku and reinstalling the app, did this almost every day until they fix it. (I'm using smart TVs) This happens every single time I use it and doesn't occur with my other streaming services. Just drag the text your bookmarks bar : Down Right Now? When you make a purchase using links on our site, we may earn an affiliate commission. On the sign-in screen, select "Forgot Password?" Enter the email address you used when signing up for discovery+. It's f**king ridiculous and makes the experience so frustrating. If there is anything we can immediately assist with to improve, please send us a help request at help.discoveryplus.com so one of our agents can address the issues and provide a solution. Method 2: Log in with username and password Check your computer for malware. Change your password. Due to some internal issues, the cache might get corrupt or not usable. Step 4: Press the Fast Forward button two times. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? Submit your comments about Discoveryplus.com service status or report an issue below to let others know that they aren't the only ones having trouble. Contact your provider, and ask if your service has been limited for some reason or if it's suffering from connectivity issues. Find the "Account" section at the top and click on the "Add-ons & apps overview" menu item. Qwest TV and Vivaldi Channels Removed. Let's see what we can do about this. She loves to write about the latest in entertainment, new technology, or aviation. Discovery Plus recommends the following speeds: Higher speeds allow for a better viewing experience, while slower or intermittent speeds will cause streaming problems. Head here. Step 3: Press the Rewind button two times. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. The only way I know to fix the issue is to close discovery+ and restart it. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. Reported on Monday and they keep track of the report by email with me everyday until it started working on Thursday. Contact discovery+ | Stream TV Shows. Brand names used in our stories are trademarks of respective companies. That problem may be too new to have been reported on social media yet. Use the instructions below to cancel your Discovery Plus subscription if you signed up using Apple TV: Open the Settings menu of your Apple TV. It might be that the service is down, but it could also be something haywire on your side of things. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Heres How to Fix It. We understand how frustrating it can be and want to help try to fix it. Wait it out. Hopefully, the Discovery Plus app is now working properly for you. Not to mention, his altruistic endeavours related to social work. OpenDNS or Google Public DNS are both excellent and free public DNS services. It may take a while to turn on, the apps may take longer to start, or the menu may take longer to load. When not researching and testing computers, game consoles or smartphones, he stays up-to-date on the myriad complex systems that power battery electric vehicles . If you're a fan of The Apprentice, we've got great news for you. iPhone v. Android: Which Is Best For You? With discovery+ you get: Your favorite shows and personalities from the best TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more . If no bar is displayed for a specific time it means that the service was down and the site was offline. For help identifying this type of subscription channel, read the detailed article aboutremoving a channel. Choose " Subscriptions ". Get help with Disney+ account issues and questions: supported devices, login issues, update payment Press and hold down the side button and one volume button simultaneously until the power off slider bar appears. Check your connection to make sure its working by loading a web page or using another streaming service and that its fast enough by using a speed test service. I need Roku's help, PLEASE. Whatever device youre using to stream Discovery Plus, whether its a computer, phone, or any other device, try restarting it. If you're experiencing some annoying playback issues that won't let you enjoy your video, like the video freezing up, endless buffering, the content getting fuzzy, or simply facing a black screen, there are some solutions. or Down for Everyone or Just Me? "No internet connection" error Make sure your internet is working by trying to connect to your network on another device. Some issues fix themselves, which is frustrating at the time but valuable too. Reopen the Discovery+ app and try to add shows to the My List section again. We hope either of the two will quickly escalate this issue and forward it to the devs for a fix. If you encounter issues with the Discovery+ app not loading or consistently crashing, try these troubleshooting steps: This procedure should also be followed if the app crashes during commercial breaks repeatedly. Try a wired internet connection. Apologies for any inconvenience caused. If you're using the app you can go ahead and close the app and relaunch it. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Register Your Account. Now, in order to fix the problem, there are a few steps you need to take. Doing this fixes the issue often. Confirm your choice by selecting " Cance l". Get the Latest Tech News Delivered Every Day. iPhone and Android have different ways of closing apps. If you have this error on an Apple TV, you will need to restart the device. Here is how to fix the most common Discovery+ errors. Here's how you can do this: First, try to reload the page in your browser. If you use an ad-blocker on your web browser or have a VPN running, both apps can stop Discovery Plus from running effectively. If your streaming problems went away with a wired connection, try fixing your Wi-Fi reception. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Please contact us using the link provided and select Submit a Request and we'll work to troubleshoot the issue together. Tried any way possible to resolve, still nothing. Last checked 36 secs ago. Explanation of subscription charges. Watch offline with Downloads now available on Android devices. iPhone and Android have different ways of closing apps. Discover User reports indicate no current problems at Discover We provide banking and credit products that help people achieve their goals-from establishing good credit, to paying for a college education to consolidating debt. Although your internet might be working, it could be that you've reached a network bandwidth limit, or something else might be going on. Reinstalling Discovery Plus is as follows: Step 1: Navigate to your smart TV's 'Home' screen. Discovery Plus app not working or keeps crashing on Fire TV Stick, says no internet; sync issue with Samsung Health also reported. If you're having any internet connection issues, then move onto troubleshooting your home network router. Doing this fixes the issue often. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. If you are asked to fill in login details, do so, otherwise, you jump straight to step 3. That seems silly. Uninstall Discovery Plus as follows: Step 1: Go to the 'Apps' section and select 'Settings.' Step 2: Locate the Discovery Plus App. If the issue persistsfrom one channel after attempting the suggestions above, follow @RokuDanny-R's latter suggestion in his post above. Make sure you don't have a VPN working as your Internet connection speed may be considerably lower because of it. Although Discovery Plus hasn't made any specifications regarding the minimum requirements, it's easy to know that you need at least 5 Mbps to stream pretty much anything of quality. You can rectify these issues without the need for Discovery Plus customer support, but you need to know the problem so you can potentially fix it. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Families Marriage UK-12 Start Watching Featured Operation Lost Boy The Devil's Academy Aussie Gold Hunters Murder Under the Friday Night Lights The Woodland Workshop sMothered Turbo Pickers Dirty Jobs The Crimes that Changed Us Wheeler Dealers Continue Watching Live Sport From connectivity issues Android devices phone, or aviation, try restarting it, ID, Magnolia Network Animal! Android: Which is Best for you it means that the service is down, it. Selecting & quot ; Cance l & quot ; restarting it different ways of closing.! 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